The Plan To Reopen

Hello patients and friends-


I wanted to give you all an update on the current plan to start seeing patients in my office again. 

For the past six weeks, I have mainly been seeing patients through video chat or over the phone, with a few exceptions for urgent problems. It has been an interesting experience, to say the least! 

While I can learn a lot from a video chat, nothing replaces the ability to actually look in the ears, nose, and throat to confirm the diagnosis. 

I think ENT is a particularly difficult specialty for telemedicine since so much of it involves looking into small dark holes. There is really no way to look in someone's ears or nose over a video chat, and a blurry video of someone's mouth and throat is definitely not the same as in person!


I am planning to start seeing more patients in the office next week, with the following heightened safety measures in place:

 

All patients must bring and wear a mask the entire time they are in the office. Cloth or other home-made masks are acceptable. We have a very limited supply and cannot provide masks. Any patient who arrives without a mask will be turned away and rescheduled to a later appointment.
No patients will stay in our waiting room. Arrive at your appointed time, enter the office and someone will bring you straight back to the exam room.
New patients must do their intake paperwork ahead of time through the online portal or print at home.
Only the patient is allowed in the office. For children and adult patients who require a caretaker, one adult may accompany the patient. 
Dr. Kumra and staff will wear masks during all patient encounters.
We are performing diligent hand washing and extra cleaning precautions.
We have central air filtration in each exam room.
All patients will be screened prior to appointment for fever, cough, shortness of breath, cold/flu symptoms, red eyes, loss of smell/taste, and body aches.

Prior to your appointment, we request that you go to this website, and use the CDC self-checker to evaluate your risk for Covid (blue button on right side of page): 

https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fsymptoms-testing%2Findex.html

 


Telemedicine appointments will still be available for higher risk patients and for routine follow up issues (like test results, etc).

I hope all of you and your families are staying safe and healthy during these challenging times. Please call us with any questions at 212-580-1483.

 

Warm regards,

Dr. Kumra

Author
Dr. Vandana Kumra Dr. Vandana Kumra Doctor

You Might Also Enjoy...

Different Types of Hearing Loss

Did you know that hearing loss can occur in more ways than one? Read on to learn about the different types of hearing loss and how each of them can affect you.

What Causes a Mass in the Neck?

Finding a mass in your neck can be scary, but it isn’t always cause for panic. Read on to learn about what causes neck masses and when to be worried.

Am I a Good Candidate for Sinus Surgery?

Do you always have a stuffy nose or get sinus headaches often? Sinus surgery could help you feel better. Learn more about this common surgery and if it’s a good option for you.

The Many Benefits of a Voice/Throat Evaluation

Does it sound like rocks are rattling when you talk? Do you have a bump on your throat, or pain when you swallow? Find out what health conditions affect your voice and throat, what to watch for, and when it’s time to see a specialist.

What to Expect During Allergy Testing

Do you have itchy and watery eyes, itchy skin, or other allergy symptoms but aren’t sure what you’re allergic to? Read on to learn how allergy testing can help and what to expect at your appointment.